Re-enable any security software that was disabled in Step 2. Start LockDown Browser to verify installation. Using the students’ webcam and microphone, the Monitor system records their activity during their attempt. Uses the LockDown Browser to prevent students from accessing the web or other applications during the exam. Run the installer and accept the prompts to modify or repair LockDown Browser.ĥ. Respondus Monitor + LockDown Browser is currently enabled in every UCI Canvas course space. Download the LockDown Browser installer intended for your institution.Ĥ. Afterwards, restore your security software to its normal status.ģ. Do not use "Switch User" or a "Remote Desktop" access.Ģ. Otherwise, you will need to shut off your antivirus. Directly log into the Windows computer as a local administrator with full rights. Ensure that your antivirus software will allow you to download it. Then, on the page that appears, change the setting titled 'choose where to get apps' to a value of 'anywhere.' After doing this, attempt to install LockDown Browser again. If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems:ġ. Click the link provided in the message, which reads 'change my app recommendation settings.' Windows Settings > Apps > Apps and features > Choose Where to get apps. So, the installer can’t be run until the file is renamed back to “LockDownBrowser-xxx-yy.exe”. For example, some security software will change the file extension for. Instalación de Respondus Lockdown Browser. Do not use 'Switch User' or a 'Remote Desktop' access. Solution 2: Make sure that antivirus or security software is not interfering with the download. Directly log into the Windows computer as a local administrator with full rights. Solution 1: Try downloading the setup file using a different browser, such as Firefox or Google Chrome. You will need the Lockdown Browser for your exams. Symptom: You are not able to download the LockDownBrowser-xxx-yy.exe setup file (where "xxx-yy" is the version number), or when you run it you see a message indicating that it is not a Windows application.
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